Part+I--Misleading

On p. 35, Heifetz (1994) comments: "If we define problems by the disparity between values and circumstances, then an adaptive challenge is a particular kind of problem where the gap cannot be closed by the application of current technical know-how or routine behavior. To make progress, not only must invention and action change circumstances to align reality with values, but the values themselves may have to change. Leadership will consist not of answers or assured visions but of taking action to clarify values."

I recalled Senge's feedback loop and the "desired state" of equilibrium--I'm sure I'm misquoting him, but The Fifth Discipline is not handy as I write this. I also wonder whether we commit our resources to "clarify(ing) values," or merely imparting our values on what we hope our schools, students, teachers, etc., should be. And, if one were to shift to "clarify(ing) values," are stakeholders so conditioned that it may be received cynically?